Reference

How wj2j Handles Your Personal Information

Your account data stays with us — not shared, not sold. This policy covers what we collect when you register, deposit via bKash, Nagad or Rocket, and use the lobby, and how you can request changes or deletion at any time.

Account Data ProtectedPayment Info SecuredRight to Request DeletionCookie Controls Available

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PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is used, want to request a correction, or need to close your account and remove stored information, our support team handles these requests directly. Responses are sent to the email address registered on your account.

Email Support Send your data request or privacy question to our support address and we'll respond to your registered account email.

Live Chat Open the chat widget inside your account dashboard to speak with a support agent about any privacy or data concern in real time.

Account Settings Some data preferences — including marketing contact opt-outs — can be updated directly from the settings section of your account.

DATA SECURITY

How We Protect What You Share

Security is built into every layer of your account, from login to withdrawal. We use SSL encryption on all data in transit and store account credentials in hashed form — your password is never held in plain text on our servers. Payment data from bKash, Nagad and Rocket flows through encrypted channels and only transaction references are retained after a payment settles.

Encrypted Connections All data between your device and our servers travels over SSL. This covers login, deposits via bKash or Nagad, and every account action you take.

Cookie Management We use session cookies to keep you logged in and analytics cookies to understand lobby usage. You can adjust cookie preferences from your browser settings at any time.

Account Access Logs Every login to your account is timestamped and tied to a device fingerprint. If you notice an unfamiliar session, contact support immediately to secure your account.

Data Retention and Deletion Account data is held while your account is active. After closure, records are kept only as long as applicable rules require, then permanently deleted on request.

What We Collect and Why

wj2j Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you submit — name, contact information, and the wallet identifiers you use for bKash, Nagad or Rocket transactions. We use this to verify your identity, process withdrawals, and keep your account secure. Session data and device information

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are logged automatically each time you access the lobby, whether on mobile or desktop. We do not store your full mobile wallet PIN or password — only the transaction reference and amount are recorded on our side after a payment clears. Data is retained for as
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long as your account remains active and for a period after closure as required by applicable rules. You may request a copy of your stored data or ask us to correct inaccurate details by contacting support. Availability of certain account features depends on your local law
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and eligible regions. We do not sell or rent your personal information to third parties for marketing purposes.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Questions We Hear Most

These are the questions we get most often about data, cookies and account privacy on wj2j.

We collect your name, contact details, and the mobile wallet identifiers you use — such as your bKash or Nagad number — to verify your identity and process payments.

We do not sell or rent your data. We share only what is necessary with payment processors like bKash, Nagad and Rocket to complete your transactions securely.

Contact support via live chat or email from your registered account. We will compile and send your stored data to your registered email address within a reasonable timeframe.

Yes. Submit a deletion request through support. After your account closes, data is removed once any mandatory retention period under applicable rules has passed.

We use session cookies for login continuity and analytics cookies to improve the lobby experience. You can manage or block cookies through your browser settings at any time.

No. We never store your wallet PIN or password. Only the transaction reference and amount are recorded on our side after a payment clears through bKash, Nagad or Rocket.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appwj2j App AccountRegister

How wj2j Handles Your Personal Information

Reach Us About Your Data

How We Protect What You Share

Privacy Questions We Hear Most

01 What personal information does wj2j collect when I register?

02 Does wj2j share my data with third parties?

03 How can I request a copy of my stored data?

04 Can I ask wj2j to delete my account and personal data?

05 How does wj2j handle cookies?

06 Is my bKash or Nagad wallet PIN stored by wj2j?

Privacy Policy

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